Communication Skills for Nurses

图书信息

作者	Edwards, Marilyn
出版社	Andrews UK
ISBN	9781856424967
出版时间	2014-11-19
字数	31.9万
分类	Andrews UK,进口书,外文原版书,科技,医学

读书简介

Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. Patients need to be satisfied with the consultation, understand their condition and understand the reasons for their treatment or management plan. This book has been written to reinforce good consultation and communication skills and highlights areas where readers might wish to to review and improve their own consultation techniques. This is done though case studies and scenarios that are likely to be common in many practices. Although the text and scenarios relate to practice nurse consultations, the content can be transferred to all primary care nursing settings.

目录

Cover

Front matter

Title page

Publisher information

Acknowledgements

Preface

Introduction

Body matter

Chapter 1: The pre-consultation

Chapter 2: Communication skills

Chapter 3: Ethical issues

Chapter 4: The patient-centred consultation

Chapter 5: Children and adolescents

Chapter 6: Patients with disabilities

Chapter 7: Sexual orientation

Chapter 8: Delivering bad news

Chapter 9: Cultural diversity

Chapter 10: Developing consultation skills

Back matter

Also available