Communication Skills for Nurses
图书信息
| 作者 | Edwards, Marilyn |
| 出版社 | Andrews UK |
| ISBN | 9781856424967 |
| 出版时间 | 2014-11-19 |
| 字数 | 31.9万 |
| 分类 | Andrews UK,进口书,外文原版书,科技,医学 |
读书简介
Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. Patients need to be satisfied with the consultation, understand their condition and understand the reasons for their treatment or management plan. This book has been written to reinforce good consultation and communication skills and highlights areas where readers might wish to to review and improve their own consultation techniques. This is done though case studies and scenarios that are likely to be common in many practices. Although the text and scenarios relate to practice nurse consultations, the content can be transferred to all primary care nursing settings.
目录
Cover
Front matter
Title page
Publisher information
Acknowledgements
Preface
Introduction
Body matter
Chapter 1: The pre-consultation
Chapter 2: Communication skills
Chapter 3: Ethical issues
Chapter 4: The patient-centred consultation
Chapter 5: Children and adolescents
Chapter 6: Patients with disabilities
Chapter 7: Sexual orientation
Chapter 8: Delivering bad news
Chapter 9: Cultural diversity
Chapter 10: Developing consultation skills
Back matter
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